Is the official Cyber Essentials assessment included?+
No. In-house pricing covers the RightCyber preparation Workspace. Official registration, payment, submission and the certification decision remain separate from RightCyber.
Can I import information from a previous assessment?+
Yes. Renewal Import accepts supported IASME portal answer-export and assessment-report PDFs, or pasted answers from the previous Willow question set. Review and confirm the selected answers before import; existing answers are kept. Check the imported content against the question set for your application and keep a Workspace Backup ZIP before changing your preparation record.
Can more than one person use the Workspace?+
The licence covers one organisation preparing its own Cyber Essentials work. There is no per-user seat system or activation step. Install it on computers your organisation controls. Files are local, with no live collaboration or automatic sync between computers; agree how your team shares and backs up the current record.
Where is my Workspace information stored?+
On your own computer. Answers, notes, evidence context and exports are saved as ordinary files in a Workspace folder under your Documents, and backups are ZIP files you choose where to keep. Nothing you type in the Workspace is uploaded to RightCyber, so protecting, backing up and deleting those files stays in your control.
Which operating systems are supported?+
macOS 12 Monterey or later (one universal build for Apple silicon and Intel) and 64-bit Windows 10 or 11. Both installers are code-signed and the macOS build is notarised. Checkout remains unavailable unless the required desktop-delivery checks pass.
What does the annual renewal include?+
The first 365 days are free and a payment card is required. Your subscription then renews automatically at £50 per year unless you cancel before renewal through Manage billing in your account. Renewal includes signed-in downloads, released workspace and verified question-set updates, and email support. If access expires, the installed Workspace and your files keep working; downloads and support stop.